Ricky Casino Responsible Gaming in Australia

To help you gamble responsibly, we offer a Personal Limits feature. It lets you control how much you deposit, lose, wager, spend in one game, or how long you play. You can find and set these limits in your account under the “Personal Limits” section.

You can change your limits at any time. If you lower a limit, it takes effect right away. If you raise a limit, it only takes effect after you confirm it by email and the old limit expires. This is to help prevent impulsive decisions. For more help, contact us at [email protected]. Types of Limits:

• Deposit Limit
  Set a limit on the amount of your daily, weekly or monthly deposit.
• Loss Limit
  Control how much you can lose over a day, week, or month. Loss is based on your deposit, not your winnings. For example, if you deposit 85 AUD (€50), set a €10 loss limit, and then win 1,700 AUD (€1,000), you could still lose more than 17 AUD (€10) from the 1,700 AUD (€1,000). The loss is counted from the original deposit.
• Wager Limit
  Limit how much you can wager over a certain period.
• Rest period
  You can take a break from gambling for a set time. While this is active, you can’t deposit or get promos, but you can withdraw any balance. Your account will reactivate automatically when the time ends.
• Self-Exclusion
  Block access to your account completely for a set time. During this period, you can’t log in, deposit, withdraw, or use bonuses. Your account reactivated automatically once the time is up.
• Session Limit
  Set a time limit for how long you can play.
  When you reach that time, you’ll be logged out. Limits can be from 6 minutes up to 1,000,000 minutes.

If you decide to stop gambling, you can email our support team at [email protected] and request to block your account for a set period or permanently. We will make sure your access is restricted and that you no longer receive any promotional messages. If you are self-excluded, you will not be able to log in or withdraw your balance directly. To request a withdrawal, please contact our support team at [email protected]. They will get back to you within a reasonable time and help you complete the process.

Keep in mind that even during self-exclusion, you may still need to complete a verification process before we can release your funds. Withdrawals will be processed according to our regular limits.

Only players of legal age are welcome to bet on our platform. In order to protect minors, we take all necessary precautions to prevent minors from registering and playing on our site. We reserve the right to request identification. If any inconsistency with age restrictions is detected, access will be terminated immediately.
With so many opportunities on the Internet, we strongly recommend that parents take steps to protect their children from unrestricted access to gambling sites. We recommend visiting the following websites for more information:

• CyberPatrol;
• GamBlock®;
• Solid Oak Software;
• Net Nanny.

You can reach out to any of the following organizations for advice and support:

• Gamblers Anonymous;
• GamCare;
• Gambling Therapy.

Each of these organizations takes a responsible approach to providing services.